Your privacy, treated with care.

Who I am

This website belongs to Claire Harris, a transformational coach and tarot reader working as Claire Harris Coaching.

Under data protection law, I am the "data controller" for this website and for the information I hold as part of my coaching work.

If you have any questions about this policy, or about how your information is used, you can email me at claire@claireharriscoaching.com.

What information is collected, and how

Enquiries. The enquiry form on this website does not send or store anything on its own—it opens a draft email in your own email app for you to review before it is sent. When you choose to send it, your name, email address and message arrive in my email inbox. I use them only to reply to you.

Direct messages. If you email me or send a WhatsApp message, I keep the conversation so I can respond and follow up.

Coaching sessions. If we work together, anything you share in a session is treated as confidential. I keep only the practical records I need—such as your name, contact details and booking information—along with any brief notes that are useful for the work. These are stored securely and never shared.

Bookings and payments. Sessions are booked and paid for through Stripe. Payment card details are handled by Stripe, not by this website, and I do not see or store your card details.

Newsletter. If you subscribe to the newsletter, your email address is held by Kit, the service the sign-up form belongs to, so the newsletter can be delivered to you. If you subscribe to Threshold on Substack, your email address is held by Substack for the same reason. You can unsubscribe from either at any time using the link in any email.

Why your information is used

To reply to enquiries and arrange sessions—because it is what you have asked me to do.

To provide the coaching services you book—the information I need to deliver them.

To send the Threshold newsletter—only if you have subscribed, and only until you unsubscribe.

I do not use your information for automated decision-making or profiling, and I do not sell it or rent it to anyone.

Cookies

This website does not use advertising or analytics cookies, and it does not track you as you browse.

If that ever changes, I will update this page before it does.

Who information is shared with

Only the services needed to run things: Stripe for bookings and payments, Kit and Substack for the newsletters, and the platforms used for email and messaging.

Occasionally, professional obligations mean information may need to be shared—for example, if I were legally required to, or where there was a serious risk of harm.

Apart from that, your information stays with me.

How long information is kept

Enquiries are kept only as long as they are useful—if we do not end up speaking, the email is deleted.

Client records and session notes are kept while we work together and for a reasonable period afterwards, then securely deleted.

Newsletter subscriptions are held by Kit or Substack until you unsubscribe.

Your rights

You can ask to see the information I hold about you, ask for anything inaccurate to be corrected, ask for it to be deleted, or ask me to limit how it is used.

You can also object to how your information is being used, or ask for a copy of it to take elsewhere.

If you have subscribed to the newsletter, you can unsubscribe at any time—and you can tell me at any point that you would rather I did not contact you.

If you are unhappy with how your information has been handled, you can raise it with me first—and you also have the right to complain to the Information Commissioner's Office in the UK (ico.org.uk), or to the data protection authority where you live.

Changes to this policy

This policy may be updated from time to time. The most recent version will always be on this page.

Last updated: October 2026.